Contact CXIndex

Get in touch with our research team

Whether you have a media inquiry, a company to submit, a data correction, or a question about our methodology, our team responds within 2 business days.

Which Path Fits Your Request?

Three routes to the right team member, so your question lands where it can be answered fastest.

Media Inquiries
For journalists, analysts, or podcast hosts covering the CX outsourcing industry. We provide interviews, data references, and quote verification.
[email protected]
Submit Your Company
If you run a customer service outsourcing company and want to be evaluated for the next ranking cycle, use the submission form on our main ranking page.
Submission Form
Report an Inaccuracy
Found a pricing error, outdated certification, or a factual mistake in one of our rankings? Our research team reviews every correction request.
[email protected]

General Contact Form

Not sure which path fits? Use this form and we will route your message to the right team member.

Message received.Thank you for reaching out. Our team will respond within 2 business days.

We do not share your details with vendors or third parties. See our Privacy Policy for the full data handling disclosure.

Response Time
Within 2 business days for most inquiries. Media requests under deadline, flag it in the subject line.
Hours
Monday to Friday, 9am to 5pm Central Time (US).
Editorial Office
Austin, TX, USA. We are a remote-first team; office visits by appointment only.

Contact FAQ

Common questions people ask before reaching out.

How do I submit my company for the ranking?
Use the Submit Company form at the bottom of our main ranking page. You will be asked for your company name, website, country, contact details, and a brief description of your supplement-industry experience. Our research team evaluates every submission against the full 32-criterion framework. There are no placement fees at any stage.
How do I report an inaccuracy in a ranking?
Email [email protected] with the ranking page, the specific claim, and the source documenting the correct information. Our team reviews correction requests within 5 business days. If we agree with the correction, we update the page and publish a dated correction note.
Do you offer paid consulting or advisory services?
Occasionally. The research team takes a limited number of buyer-side vendor-selection engagements each year for brands who want hands-on help running a RFP. Vendor-side consulting is prohibited. Any consulting engagement with a listed vendor would be disclosed on relevant ranking pages.
Can my company advertise on CXIndex?
No. CXIndex does not accept display advertising, sponsored content, or affiliate commissions. Our business model is subscription research reports and limited buyer-side consulting, which keeps editorial content independent from vendor influence.